• The design and implementation of a rewards system for ICE 

    Day, Annabel
    This project was commissioned to design a rewards scheme for I.C.E, a small gourmet ice cream manufacturer. The project also set out to solve a number of employment issues. There were two main objectives of this project. ...
  • A study of call centres and call centre work in Dunedin 

    Day, Annabel
    Little research has been done in New Zealand on call centres and call centre work. This research investigated two call centres in Dunedin with the objective to discover what the work environment is like, the socio-demographics ...