Browsing by Author "Deans, Kenneth R"

Now showing items 1-9 of 9

  • The contribution of goal setting to the success of eCommerce systems among small and medium enterprises 

    Ghandour, Ahmad; Benwell, George L; Deans, Kenneth R
    The purpose of this paper is to explore the role of goal setting as contributing factor for eCommerce systems (ECS) success in small and medium enterprises (SMEs). Based on the literature review relative to eCommerce in ...

  • The impact of customer focus to the success of eCommerce systems among small and medium enterprises—a conceptual framework 

    Ghandour, Ahmad; Deans, Kenneth R; Benwell, George L
    This paper conceptualizes the role of customer focus as a contributing factor to the success of eCommerce system (ECS) when it is implemented by small and medium enterprises (SMEs). It postulates that customer focus ...

  • The impact of leadership on eCommerce system success in small and medium enterprises context 

    Ghandour, Ahmad; Benwell, George L; Deans, Kenneth R
    The purpose of this paper is to explore the role of leadership as contributing factors for eCommerce systems (ECS) success in small and medium enterprises (SMEs). Based on the eCommerce in SMEs literature, this conceptual ...

  • Measuring eCommerce Website Success 

    Ghandour, Ahmad; Benwell, George L; Deans, Kenneth R
    This paper presents a research model, which is built on communication theory (Shannon and Weaver 1948) and DeLone and McLean s (1992, 2003) information system model, to identify eCommerce website success dimensions. The ...

  • Measuring eCommerce website success 

    Ghandour, Ahmad; Benwell, George L; Deans, Kenneth R; Pillai, Paul
    This paper presents a research model, which is built on communication theory (Shannon and Weaver 1948) and DeLone and McLean’s (1992, 2003) information system model, to identify eCommerce website success dimensions. The ...

  • Measuring the Performance of eCommerce Websites 

    Ghandour, Ahmad; Benwell, George L; Deans, Kenneth R
    Measurements that capture website performance have long enabled businesses to improve strategies and operations. For an eCommerce website, there exists a limited understanding on how performance is measured. Measuring the ...

  • Measuring the Performance of eCommerce Websites: An Owner's Perspective 

    Ghandour, Ahmad; Benwell, George L; Deans, Kenneth R
    Measurements that capture performance have long enabled businesses to monitor and improve their strategic and operational goals. For eCommerce websites, there has been a limited un-derstanding of how to measure performance ...

  • Metrics for eCommerce website 

    Ghandour, Ahmad; Benwell, George L; Deans, Kenneth R
    There has been little empirical investigation of relationship between website usage (Web Metrics) and website content. The overall aim of the study reported in this article was to build on empirical evidence about a ...

  • The relationship between website metrics and the financial performance of online businesses 

    Ghandour, Ahmad; Benwell, George L; Deans, Kenneth R
    Online businesses are often engaged in web metrics to gauge the performance of their eCommerce website. This study examines the relationships between web metrics and the financial performance. The key purpose of the present ...