Abstract
Cyber Physical Systems (CPS), interconnected smart devices in the Internet of Things (IoT) and other data sources are increasingly bridging the gap between the physical and digital world by providing fine-grained data about real-world events. Enterprise software systems are adopting the paradigm of event-based systems (EBS) to enable them to react to meaningful events in a timely manner. Smart supply chains fusing dynamic sensor data with information provided by backend-systems are one such example of event-based enterprise systems. Monitoring their global state in an effective way for runtime governance remains an open research challenge: providing the required type of information while trading off precision for costs. We previously introduced application-specific integrated aggregation (ASIA) as a means for collecting metadata in distributed event-based systems. In this paper, we show how ASIA can support IT Service Management in monitoring and governing decentralized event-based enterprise systems at runtime. We present a dashboard based on industry-strength technology as proof of concept and discuss how to integrate usage statistics provided on-the-fly by ASIA into metrics for runtime governance. We evaluate our monitoring approach in terms of performance, scalability and precision.