Abstract
In 2019 a process commenced at the University of Otago Library to gather information about the knowledge, tasks, abilities and attributes of researcher-facing librarians. Various competency frameworks were found and examined, job descriptions collected and analysed, a survey was sent to IATUL members asking them to provide details on their inside-out services, and a workshop was held at the 2019 IATUL conference. All this work has now resulted in the first version of the framework which you can view at https://otago.libguides.com/capability_framework.