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Healthcare Professionals' Concerns About Digital Transformation During Public Health Crises: A Multinational Analysis
Conference proceeding   Open access

Healthcare Professionals' Concerns About Digital Transformation During Public Health Crises: A Multinational Analysis

Laura-Maria Peltonen, Michelle Honey, Zerina Lokmic-Tomkins, Christoph Golz, Hwayoung Cho, Emma Collins, Tamara G R Macieira, Maxim Topaz, Hanna von Gerich and Dawn Dowding
Proceedings of Medical Informatics Europe (MIE) 2026: Opening the Personal Gate between Technology and Health Care, pp.1476-1480
Medical Informatics Europe (MIE) Conference 2026, 36th (Genoa, Italy, 25/05/2026–28/05/2026)
Studies in health technology and informatics, 336
21/05/2026
Handle:
https://hdl.handle.net/10523/51086

Abstract

digital health nursing informatics thematic analysis technology
Rapid digitalisation during public health crises has transformed healthcare delivery but also introduced new ethical, organisational and professional challenges. This study explored nurses' concerns about the increased use of technology across health services. Open-ended survey responses from six countries were analysed using Braun and Clarke's reflexive thematic analysis. Six themes emerged from 228 responses: technology undermining patient-centred care; data security and privacy concerns; system fragmentation and infrastructure failures; documentation burden and workflow inefficiency; human and ethical dimensions of digital care and organisational readiness, leadership and workforce support. Participants recognised technology's potential to enhance efficiency and continuity of care, yet voiced concerns about safety, equity and the loss of human contact. The findings highlight a need for crisis-resilient, human-centred and ethically managed digital transformation supported by robust infrastructures, workforce capability and organisational readiness.
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Published (Version of record) Open Access CC BY-NC V4.0
url
https://doi.org/10.3233/SHTI260454View
Published (Version of record) Open CC BY-NC V4.0

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