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Where are the Indigenous Usability Experts? — Guided Heuristic Evaluation with Non-Experts
Conference proceeding   Open access

Where are the Indigenous Usability Experts? — Guided Heuristic Evaluation with Non-Experts

Claudia Ott, Laurie Lloyd-Jones, Veronica Liesaputra and Caitlin Owen
Adjunct Proceedings of the 14th Nordic Conference on Human-Computer Interaction, 90
Nordic Conference on Human-Computer Interaction (NordiCHI '26) (Vaasa, Finland, 03/10/2026–07/10/2026)
ACM Other Conferences
03/10/2026
Handle:
https://hdl.handle.net/10523/52728

Abstract

Human-centered computing -- Heuristic evaluations Human-centered computing -- User studies Heuristic Evaluation Domain Experts Indigenous UI Decolonising HCI
Historical survey maps are important artefacts to trace ownership succession, name changes and the whereabouts of culturally significant sites, for instance here in Aotearoa New Zealand, where Indigenous Māori lost their ancestral land due to colonisation. We developed a prototypical web interface to be used by our Māori collaborators to search and explore 80 georeferenced historic maps based on their location, contemporary land features as well as map-specific metadata and annotations in support of reconnecting whānau (family) to whenua (land). In this article we report on a study in this Indigenous context where inherently access to usability and domain experts is difficult. We present the results of a small-scale user study where we used a novel approach of a “guided heuristic evaluation” which did not require the involvement of usability experts but still resulted in consistent findings regarding usability violations.
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3821402.383013512.51 MBDownloadView
Published (Version of record) Open Access CC BY V4.0
url
https://doi.org/10.1145/3821402.3830135View
Published (Version of record) Open CC BY V4.0

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