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The Right to Call a Place Home: A Critical Assessment of the Responses to the Housing Crisis in Queenstown
Graduate Thesis/Dissertation   Open access

The Right to Call a Place Home: A Critical Assessment of the Responses to the Housing Crisis in Queenstown

Ella Georgia Walker-Smith
Master of Planning - MPlan, University of Otago
24/06/2025
Handle:
https://hdl.handle.net/10523/46765

Abstract

Affordable Housing Small Town Growth Tāhuna Queenstown Mixed methods Policy Analysis

Housing is both a social right and a necessity that provides for social connection and the positive

functionality of a place. In high-amenity towns, access to housing is compromised by having

to meet the accommodation needs of permanent residents, but also those of seasonal workers,

tourists, and second home investors. In this scenario, particularly when urban growth rates are

high, housing availability and affordability can diminish. Queenstown, New Zealand, as a high-

amenity tourist town, experiences these challenges that impose upon this social right to housing.

Queenstown’s natural environment and recreational activities create an amenity-rich

environment that makes it a desirable place to live. Housing provision has, however,

consistently failed to sustain the persistent population growth, the reality of which provides the

motivation for this research. This study aims to critically assess the ability of current and

proposed future solutions to address the housing crisis in Queenstown by investigating the

causes and drivers of the housing crisis, evaluating the planned housing solutions, assessing

their current and potential success, and determining gaps and barriers with the current housing

solutions. This research employed a constructivist paradigm and a mixed methods research

approach. Primary methods of data collection consisted of expert interviews and a questionnaire

to gather community insights. Secondary methods included a literature review, a policy

analysis, and an integration of secondary material to further validate primary insights.

Findings indicate the negative implications that housing challenges have imposed on the

community, which persist to the present, giving further urgency to seeking a resolution.

Queenstown is facing a housing availability crisis due to influences such as visitor

accommodation, enabled through home-sharing platforms, and significant demand increases.

The tension between development and maintaining natural amenities is a substantial barrier to

resolution. In turn, the unaffordability of homes remains a barrier for many community

members as a direct result of competition, demand, and the typology of developments in the

area. The impact these challenges have on Queenstown is detrimental, changing community

dynamics, increasing hardship, and housing uncertainty. Housing interventions have been

introduced within the district, however, whether they are likely to make a tangible impact on

the current situation is a subject of debate. Community awareness of current efforts was low,

proving a disconnect between the community and council. Advances in community housing provided by the Queenstown Lakes Housing Trust proved beneficial; however, they are not

without their challenges. Queenstown Lakes District Council has initiated many planning

efforts to seek a solution, demonstrating the desire to make a change. In saying such, the

longevity of the housing crisis and the consistent barriers, including the focus of policy in

practice, the lack of central government involvement and infrastructure funding, reveals that

Queenstown is only at the start of resolving these significant housing challenges. This research

successfully contributes to the broader knowledge of housing challenges in high-amenity towns

by providing well-rounded community insights into their impact. Furthermore, the research

reveals the intricacies of affordable housing provision in small towns which are experiencing

significant growth. This research adds value and importance in terms of imagining a

Queenstown that can better house those who choose to live there.

Affordable Housing; Small Town Growth; Tāhuna Queenstown; Mixed methods;

Policy Analysis.

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