Abstract
Trust is a fundamental element of human relations, facilitating positive cooperation among individuals, groups, and organizations, including those dedicated to peacebuilding. While these organizations ideally collaborate toward their shared goals, interorganizational competition often undermines relationships, breeding distrust. Cultivating interorganizational trust can make the difference between failure and success. However, building trust is challenging due to trust's elusive, multifaceted nature. This article proposes a multidimensional trust model to facilitate a systematic approach to trust assessment and subsequent trust-building Through a case study of two NGOs, we present firstly, the Intergroup Trust Model, which proposes trust consists of five dimensions competence-, integrity-, compassion-, compatibility- and security-based trust. Through a case study involving two NGOs, we firstly, introduce the Intergroup Trust Model, which posits that trust comprises five dimensions: competence-based, integrity-based, compassion-based, compatibility-based, and security-based trust. These dimensions render trust more tangible. Secondly, focusing on the implicit nature of trust, the Intergroup Trust Model provides a foundation for systematic trust-building efforts. In summary, this article aims to navigate the complexities of interorganizational collaboration in peacebuilding by presenting a comprehensive trust model and offering insights into effective trust-building strategies.