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Information and communications technology use, e-government, pain and stress amongst public servants
Journal article   Peer reviewed

Information and communications technology use, e-government, pain and stress amongst public servants

Shaun Goldfinch, Robin Gauld and Norm Baldwin
New technology, work, and employment, Vol.26(1), pp.39-53
03/2011

Abstract

Business & Economics Engineering Ergonomics Management Science & Technology Social Sciences Technology
This paper examines information and communications technologies use, work intensity, technology preference, respondent characteristics, pain and stress in 240 New Zealand public servants across six agencies. In particular, we find that four variables are the most consistent predictors of pain-hours using a cell phone, stress, female gender and one's salary.

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