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dc.contributor.advisorFitzgerald, Ruth
dc.contributor.advisorWardell, Susan
dc.contributor.authorLewis, Marshall Steven
dc.date.available2020-10-01T22:13:36Z
dc.date.copyright2020
dc.identifier.citationLewis, M. S. (2020). Approaching a ritual design strategy: Thinking ritually to support an organisational collaboration strategy (Thesis, Doctor of Philosophy). University of Otago. Retrieved from http://hdl.handle.net/10523/10421en
dc.identifier.urihttp://hdl.handle.net/10523/10421
dc.description.abstractThis thesis traces the design of a method – a ritual design method – for thinking through the design of activities and things. My research goal was to evolve and apply a design method informed by ritual scholarship and based on the analysis of empirical ethnographic data. This resulted in a new way of approaching the analysis and design of interventions and of seeing, thinking and writing which I call a ritual design strategy. I developed this method during my tenure at Air New Zealand, the national airline of New Zealand, where I was a member of the Workplace Relations team. Our team’s mission included sustaining an organisational strategy that intended to build a more collaborative culture, to embed collaborative problem solving across the organisation and to strengthen the working relationship between company management and the labour unions that represented two-thirds of the approximately twelve thousand employees. This organisational strategy was called High Performance Engagement, or HPE. The mission required the design of interventions: 'activities' such as governance meetings, training sessions, collaborative problem solving workshops and informal conversations, and 'things' such as texts, graphics, digital and audio-visual materials. I evolved my ritual design strategy through my engagement with each intervention opportunity and this yielded a method that is generalisable for application across a wide range of circumstances and design-related problems. Ritual design is not specifically for designing rituals; it is a novel method that can be ritual-like itself, through which meaning is created and operationalised.
dc.format.mimetypeapplication/pdf
dc.language.isoen
dc.publisherUniversity of Otago
dc.rightsAll items in OUR Archive are provided for private study and research purposes and are protected by copyright with all rights reserved unless otherwise indicated.
dc.subjectritual
dc.subjectritual design
dc.subjectdesign strategy
dc.subjectcollaboration
dc.subjecthigh performance engagement
dc.subjectair new zealand
dc.titleApproaching a ritual design strategy: Thinking ritually to support an organisational collaboration strategy
dc.typeThesis
dc.date.updated2020-10-01T20:00:33Z
dc.language.rfc3066en
thesis.degree.disciplineSocial Anthropology
thesis.degree.nameDoctor of Philosophy
thesis.degree.grantorUniversity of Otago
thesis.degree.levelDoctoral
otago.openaccessOpen
otago.evidence.presentYes
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