Tourism
As one of the main centres for tourism research in the Asia-Pacific, undertaking studies at the Department can provide substantial insights into contemporary tourism and give students the competitive business and employment edge. The Department undertakes contract research for government and industry and produces a large number of books, articles, working papers and industry reports.
For further information go to the Department of Tourism.
Recent Deposits
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Advocacy and community leadership in destination management
Destination management is undergoing substantial change. Recent literature suggests that current destination management practices, in the context of the global expansion of tourism and volume oriented approaches, are not ... -
Seasonality in New Zealand : perceptions of tourism operators in Queenstown
Although the effects of seasonality on the tourism industry and associated businesses are well known, research into the causes, characteristics, and implications of seasonality as it pertains to tourism remains very much ... -
'Back of the envelope'? : small and medium tourism enterprises and strategic planning
Small and medium tourism enterprises (SMTEs) form the backbone of New Zealand’s tourism industry. They are pivotal to a destination and important vehicles of regional economic development. However, they are characterised ... -
Community involvement in tourism planning in the Catlins, New Zealand
This study examines residents’ attitudes towards tourism and tourism planning within the Catlins, New Zealand. This rural peripheral area on the lower coast of the South Island has received significant tourist growth over ... -
Student experiences of tourism education and nurturing the 'spirit of service'
The importance of service quality management has been well documented in the tourism and hospitality literature. To achieve this service quality goal, the role of the employee cannot be over emphasised. Successful tourism ... -
Consumers' hotel choice: revising the role of online user-generated ratings
With the advent of Web 2.0 and rapid growth of Tourism 2.0 applications, today travellers have access to an enormous volume of online user-generated content in the form of user reviews and ratings for nearly every single ... -
The construction of a disaster destination : rebuilding Koh Phi Phi, Thailand
The popular tourist destination island of Koh Phi Phi Don, Thailand was heavily affected by the Indian Ocean Tsunami in December 2004, which resulted in a destroyed tourism infrastructure and complete downturn of tourism. ... -
Human resources, the dilemmas of education and training, strategies and practice with focus on the Pacific
This research explores human resource issues in the tourism industry within the context of the Pacific with focus on New Zealand and Samoa, analysing the effectiveness of education and training. This is referenced to human ... -
The Malaysian visiting friends and relatives (VFR) market initiated by the Malaysian students in South Island, New Zealand
In addition to the traditionally dominating countries within the international education market, the United States and the United Kingdom, new providers of educational products and recipients of student‐generated VFR have ... -
Tourism, Livelihood Diversification and Food Security in Ethiopia
The tourism-food security relationship is an essential research consideration that lies at the heart of the sustainable development goals (SDGs). Despite the claim that food insecurity situations can be alleviated through ... -
Entrepreneurial Responses to Disruptive Transformations: An Evolutionary Perspective on the Hospitality Industry of Post-Quake Christchurch, New Zealand
Disaster-induced crises in business operations have become an increasingly complex phenomenon and continue to become more frequent and destabilising. Far-reaching socio-political and economic consequences of globalisation, ... -
International tourists' environmental orientation and willingness to pay for conservation : implications for New Zealand's tourism and conservation policy
Through books such as Carson’s Silent Spring (1962), environmental disasters such as Chernobyl (1989) and increased scientific evidence of climate change and its consequences (IPCC 2007, UNWTO and UNEP 2008) people have ... -
Understanding and Responding to Climate Change: An Analysis of the Sundarbans World Heritage Area
Examining the understandings of and responses to anthropogenic climate change is important to help climatically vulnerable communities enhance their resilience. Lack of climate change understanding is an obstacle to ... -
Understanding Chinese tourist experience of the Māori villages in New Zealand
Māori cultural tourism in New Zealand has been traditionally developed to cater to the interests of Western tourists, who had been the major patrons of the New Zealand tourism business long before the emergence of Chinese ... -
Indigenous knowledge and practices for marine ecotourism development in Misool, Raja Ampat, Indonesia.
This doctoral study examines the complexities of integrating Indigenous knowledge and practices into sustainable marine ecotourism development, with a focus on the case study of Misool, Raja Ampat, in West Papua Province, ... -
What Screams Are Made Of: Exploring how imagery and language in fright tourism promotional materials invokes affective responses in visitors
Besides creating awareness of the operational elements of tourism attractions (e.g. location and opening hours), tourism promotional materials often communicate to potential visitors what the overall guest experience would ... -
The New Zealand food and wine tourism industry : a stakeholder analysis
The New Zealand food and wine industry has experienced considerable growth over the last decade with increased recognition of New Zealand wines and quality food products in overseas markets in addition to New Zealand's ... -
Chinese working holiday makers in New Zealand: expectations, experiences and outcomes
Young people from Mainland China do not have many opportunities to embark on a working holiday journey compared to most Western countries, or even some other Asian regions, like Hong Kong or Taiwan. Nowadays, these ... -
The Resilience of Wildlife Tourism Operations to Environmental Change
Nature-based tourism operations are sensitive to environmental changes including climate change, yet little is known about their ability to adapt to these uncertain environmental conditions (Scott, Hall and Gössling, 2012). ... -
Interorganisational relations and sustainable tourism in Canada: an historical perspective of Federal National Park and tourism agencies and key interest groups
This thesis examines the role and extent of collaborative interorganisational relations in the operationalisation of sustainable tourism in Canadian national parks. A considerable body of work suggests that sustainable ...