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dc.contributor.authorTam, Jason Pui Kien_NZ
dc.date.available2011-04-07T03:13:06Z
dc.date.copyright2003en_NZ
dc.identifier.citationTam, J. P. K. (2003). How suitable are enterprise systems to medium size manufacturers (Dissertation, Master of Science). Retrieved from http://hdl.handle.net/10523/1332en
dc.identifier.urihttp://hdl.handle.net/10523/1332
dc.description.abstractEnterprise system (ES) is an information system that integrates all departments and functions across a company into a single computer system that can serve all those different departments' particular needs (Sutherland, 2003) . An ES supports thousands of business activities from accounting to manufacturing and from sales to services (Davenport, 2000b). ES started out as a back-office system, which automated business transactions that customers had never seen (Davenport, 2000b) . Such back-office system rarely provides competitive advantage to a company (Davenport, 2000b) . Until more recently, ESs have moved into the front office to optimise supply chain and automate sales force as well as customer service (Davenport, 2000b) . Such evolution is due to the more comprehensive packages or the bolt-on systems (Davenport, 2000b). The objective of an ES is to integrate the key processes of an organisation such as logistics, sales, marketing, service, manufacturing, operations, procurement, finance, product development, technology development and human resources, thereby allowing business to operate with high levels of customer service and productivity, and at the same time lowering costs and stock level (Wallace & Kremzar, 2001). Also, an ES provides an organisation with an integrated, enterprise-wide information system that facilitates efficient response to any changes in market demand (Fabian, 1998). ES allows all users access to a common database, reduces the data input process, supports the sharing of information within an organisation and promotes efficient communication between the organisation and the external environment. Nowadays, organisations are implementing ES either to take advantage of a new configuration or to create a foundation for a reengineered organisation (Schaaf, 1999).en_NZ
dc.subjectenterprise systemsen_NZ
dc.subjectcomputer systemsen_NZ
dc.subjectbusiness transactionsen_NZ
dc.subjectlogisticsen_NZ
dc.subjectsalesen_NZ
dc.subjectmarketingen_NZ
dc.subjectserviceen_NZ
dc.subjectmanufacturingen_NZ
dc.subjectoperationsen_NZ
dc.subjectprocurementen_NZ
dc.subjectfinance, product developmenten_NZ
dc.subjecttechnology development and human resourcesen_NZ
dc.subject.lcshQA76 Computer softwareen_NZ
dc.titleHow suitable are enterprise systems to medium size manufacturersen_NZ
dc.typeDissertationen_NZ
dc.description.versionUnpublisheden_NZ
otago.bitstream.pages125en_NZ
otago.date.accession2006-06-16en_NZ
otago.schoolInformation Scienceen_NZ
thesis.degree.disciplineInformation Scienceen_NZ
thesis.degree.nameMaster of Science
thesis.degree.grantorUniversity of Otagoen_NZ
thesis.degree.levelMasters Dissertationsen_NZ
otago.interloanyesen_NZ
otago.openaccessAbstract Only
dc.identifier.eprints319en_NZ
otago.school.eprintsInformation Scienceen_NZ
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