Measuring eCommerce website success

Benwell, George L; Deans, Kenneth R; Ghandour, Ahmad; Pillai, Paul

Measuring eCommerce website success

Ghandour, Ahmad; Benwell, George L; Deans, Kenneth R; Pillai, Paul

Cite this item: Ghandour, A., Benwell, G. L., Deans, K. R., & Pillai, P. (2008). Measuring eCommerce website success. ACIS.

Permanent link to OUR Archive version: http://hdl.handle.net/10523/1923

Date: 2008

Publisher: ACIS

Research Type: Conference or Workshop Item (Paper)

Languages: English

Abstract:

This paper presents a research model, which is built on communication theory (Shannon and Weaver 1948) and DeLone and McLean’s (1992, 2003) information system model, to identify eCommerce website success dimensions. The research model is aiming to make a contribution to literature by identifying and incorporating dimensions of success relevant to eCommerce websites. Further empirical research is required to validate the finding.

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