Measuring eCommerce Website Success

Benwell, George L; Deans, Kenneth R; Ghandour, Ahmad

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Measuring eCommerce Website Success

Ghandour, Ahmad; Benwell, George L; Deans, Kenneth R

Cite this item: Ghandour, A., Benwell, G. L., & Deans, K. R. (2010). Measuring eCommerce Website Success. Interdisciplinary Journal of Contemporary Research in Business (IJCRB), 1(12), 21–41.

Permanent link to OUR Archive version: http://hdl.handle.net/10523/1927

Date: 2010

Publisher: IJCRB

Pages: 21-41

ISSN: 2073-7122

Research Type: Journal Article

Languages: English

Abstract:

This paper presents a research model, which is built on communication theory (Shannon and Weaver 1948) and DeLone and McLean s (1992, 2003) information system model, to identify eCommerce website success dimensions. The research model is aiming to make contribution to literature by identifying and incorporating dimensions of success relevant to eCommerce websites. Further empirical research is required to validate the finding.

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