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Measuring eCommerce Website Success
Journal article   Open access

Measuring eCommerce Website Success

Ahmad Ghandour, George L Benwell and Kenneth R Deans
Interdisciplinary Journal of Contemporary Research in Business (IJCRB), Vol.1(12), pp.21-41
2010
Handle:
https://hdl.handle.net/10523/1927

Abstract

This paper presents a research model, which is built on communication theory (Shannon and Weaver 1948) and DeLone and McLean s (1992, 2003) information system model, to identify eCommerce website success dimensions. The research model is aiming to make contribution to literature by identifying and incorporating dimensions of success relevant to eCommerce websites. Further empirical research is required to validate the finding.
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