Support Staff and Intellectual Capital: Evidence From the University Of Otago
Georgel, Gregory

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Georgel, G. (2013). Support Staff and Intellectual Capital: Evidence From the University Of Otago (Thesis, Master of Business). University of Otago. Retrieved from http://hdl.handle.net/10523/3845
Permanent link to OUR Archive version:
http://hdl.handle.net/10523/3845
Abstract:
Intellectual capital is quickly becoming a source of competitive advantage. Therefore, it is important to ensure intellectual capital, consisting of human capital, structural capital, and relational capital, is being created and managed in an efficient way. Previous studies have demonstrated that the interaction between the three forms of capital significantly increase intellectual capital in private sector organisations. This study focuses on what has been argued as the largest producers of intellectual capital, higher education institutions; more specifically this study focuses on the University of Otago. The aim of this study is to determine whether ancillary support staff assist in the creation of intellectual capital at the University of Otago. As the University of Otago is a public organisation, it is important to ensure intellectual capital is managed efficiently to improve organisational performance.
Date:
2013
Advisor:
Adler, Ralph
Degree Name:
Master of Business
Degree Discipline:
Accountancy and Finance
Publisher:
University of Otago
Keywords:
Intellectual Capital; Human Capital; Structural Capital; Support Staff; University of Otago; Intellectual Capital Creation
Research Type:
Thesis
Languages:
English
Collections
- Thesis - Masters [3327]
- Accountancy and Finance [262]