This paper reports on preliminary findings of a cognitive task analysis conducted at an ambulance despatch control center. The intense and dynamic nature of the decision making environment is first described, and the ...

The design of spatial information systems has traditionally been carried out independently of mainstream database developments. It is contended that the adoption of mainstream database design techniques is important to ...

Advances in software process technology have rendered many existing methods of size assessment and effort estimation inapplicable. The use of automation in the software process, however, provides an opportunity for the ...

This paper draws together existing data with recent survey results and compares the development of local government GIS with the evolution of Information Systems (IS). These comparisons are made using the philosophy that ...

The concept of an intelligent software agent has emerged from its origins in artificial intelligence laboratories to become an important basis for the development of distributed systems in the mainstream computer science ...

With the increasing size, complexity and interconnectedness of systems and organisations, there is a growing need for high level modelling approaches that span the range of application domains. Causal agent modelling offers ...