There has been little empirical investigation of relationship between website usage (Web Metrics) and website content. The overall aim of the study reported in this article was to build on empirical evidence about a ...

This paper presents a research model, which is built on communication theory (Shannon and Weaver 1948) and DeLone and McLean’s (1992, 2003) information system model, to identify eCommerce website success dimensions. The ...

This paper conceptualizes the role of customer focus as a contributing factor to the success of eCommerce system (ECS) when it is implemented by small and medium enterprises (SMEs). It postulates that customer focus ...

The purpose of this paper is to explore the role of leadership as contributing factors for eCommerce systems (ECS) success in small and medium enterprises (SMEs). Based on the eCommerce in SMEs literature, this conceptual ...

The purpose of this paper is to explore the role of goal setting as contributing factor for eCommerce systems (ECS) success in small and medium enterprises (SMEs). Based on the literature review relative to eCommerce in ...

Measurements that capture website performance have long enabled businesses to improve strategies and operations. For an eCommerce website, there exists a limited understanding on how performance is measured. Measuring the ...

Online businesses are often engaged in web metrics to gauge the performance of their eCommerce website. This study examines the relationships between web metrics and the financial performance. The key purpose of the present ...