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Information portrayal for decision support in dynamic intentional process environments

dc.contributor.authorWong, B L Williamen_NZ
dc.contributor.authorSallis, Philipen_NZ
dc.contributor.authorO’Hare, Daviden_NZ
dc.date.available2011-04-07T03:05:46Z
dc.date.copyright1995-07en_NZ
dc.identifier.citationWong, B. L. W., Sallis, P., & O’Hare, D. (1995). Information portrayal for decision support in dynamic intentional process environments (Information Science Discussion Papers Series No. 95/6). University of Otago. Retrieved from http://hdl.handle.net/10523/955en
dc.identifier.urihttp://hdl.handle.net/10523/955
dc.description.abstractThis paper reports on preliminary findings of a cognitive task analysis conducted at an ambulance despatch control center. The intense and dynamic nature of the decision making environment is first described, and the decision process modelled in an attempt to identify decision strategies used by the Communications Officers. Some information portrayal requirements stemming from one of the decision processes are then discussed, and these requirements are then translated into a proposed display solution.en_NZ
dc.format.mimetypeapplication/pdf
dc.publisherUniversity of Otagoen_NZ
dc.relation.ispartofseriesInformation Science Discussion Papers Seriesen_NZ
dc.subjectinformation portrayalen_NZ
dc.subjectinformation display designen_NZ
dc.subjectdecision support designen_NZ
dc.subjectdecision modellingen_NZ
dc.subjectnaturalistic decision makingen_NZ
dc.subjectambulance serviceen_NZ
dc.subjectCritical Decision Methoden_NZ
dc.subject.lcshBF Psychologyen_NZ
dc.subject.lcshQA76 Computer softwareen_NZ
dc.titleInformation portrayal for decision support in dynamic intentional process environmentsen_NZ
dc.typeDiscussion Paperen_NZ
dc.description.versionUnpublisheden_NZ
otago.bitstream.pages18en_NZ
otago.date.accession2011-02-18 03:28:14en_NZ
otago.schoolInformation Scienceen_NZ
otago.openaccessOpen
otago.place.publicationDunedin, New Zealanden_NZ
dc.identifier.eprints1098en_NZ
otago.school.eprintsMultimedia Systems Research Laboratoryen_NZ
otago.school.eprintsCognitive Ergonomics and Human Decision Making Laboratoryen_NZ
otago.school.eprintsInformation Scienceen_NZ
otago.school.eprintsPsychologyen_NZ
dc.description.references[1] Klein, Gary A.; Calderwood, Roberta; and Macgregor, Donald, “Critical decision method for eliciting knowledge”, IEEE Transactions on Systems, Man and Cybernetics, 19(3), May/June 1989, p 462-472. [2] Vessey, Iris, and Galletta, Dennis, “Cognitive fit: An empirical study of information acquisition”, Information Systems Research, (2)1, March 1991, p63-84. [3] Brehmer, Brendt, “Strategies in Real-time Dynamic Decision Making” , in R.M. Hogarth (ed.) Insights in Decision Making, University of Chicago Press: Chicago, 1990, p 262 - 279. [4] Orasanu, Judith and Connolly, Terry, “The re-invention of decision making”, in Gary A. Klein, Judith Orasanu, Roberta Calderwood and Caroline E. Zsambok, Decision Making in Action: Models and Methods, Ablex Publishing Corp.: Norwood, NJ, 1993, p 3-20. [5] Otago Daily Times, 13 June 1995, p8. [6] Q.S.R. NUD•IST®, Qualitative Solutions and Research Pty. Ltd., Melbourne, Australia. [7] Tainsh, M.A., “Job process Charts and man-computer interaction within Naval Command Systems”, Ergonomics, 28(3), 1985, p 555-565. [8] Wickens, Christopher D., “Proximity Compatibility Principle: An Intuitive Review” unpublished paper, August 1992. [9] Shepherd A. “An approach to information requirements specification for process control tasks”, Ergonomics, 36(11), Nov 1993, p1425–1437. [10] Klein, Gary A. “Recognition-Primed Decisions”, in W.B Rouse (ed) Advances in Man-machine Systems Research, Vol. 5, 1989, p47-92.en_NZ
otago.relation.number95/6en_NZ
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