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dc.contributor.authorWong, B L Williamen_NZ
dc.contributor.authorO’Hare, Daviden_NZ
dc.contributor.authorSallis, Philipen_NZ
dc.date.available2011-04-07T03:05:51Z
dc.date.copyright1996-09en_NZ
dc.identifier.citationWong, B. L. W., O’Hare, D., & Sallis, P. (1996). A goal-oriented approach for designing decision support displays in dynamic environments (Information Science Discussion Papers Series No. 96/18). University of Otago. Retrieved from http://hdl.handle.net/10523/970en
dc.identifier.urihttp://hdl.handle.net/10523/970
dc.description.abstractThis paper reports on how the Critical Decision Method, a cognitive task analysis technique, was employed to identify the goal states of tasks performed by dispatchers in a dynamic environment, the Sydney Ambulance Co-ordination Centre. The analysis identified five goal states: Notification; Situation awareness; Planning resource to task compatibility; Speedy response; Maintain history of developments. These goals were then used to guide the development of display concepts that support decision strategies invoked by dispatchers in this task environment.en_NZ
dc.format.mimetypeapplication/pdf
dc.publisherUniversity of Otagoen_NZ
dc.relation.ispartofseriesInformation Science Discussion Papers Seriesen_NZ
dc.subjectcritical decision method (CDM)en_NZ
dc.subjectcognitive engineeringen_NZ
dc.subjectambulance dispatchen_NZ
dc.subjectcommand and controlen_NZ
dc.subjectinformation portrayalen_NZ
dc.subjectdisplay designen_NZ
dc.subjectdecision supporten_NZ
dc.subjectCognitive Task Analysisen_NZ
dc.subject.lcshBF Psychologyen_NZ
dc.subject.lcshQA76 Computer softwareen_NZ
dc.titleA goal-oriented approach for designing decision support displays in dynamic environmentsen_NZ
dc.typeDiscussion Paperen_NZ
dc.description.versionUnpublisheden_NZ
otago.bitstream.pages10en_NZ
otago.date.accession2011-01-24 23:00:20en_NZ
otago.schoolInformation Scienceen_NZ
otago.openaccessOpen
otago.place.publicationDunedin, New Zealanden_NZ
dc.identifier.eprints1066en_NZ
otago.school.eprintsMultimedia Systems Research Laboratoryen_NZ
otago.school.eprintsCognitive Ergonomics and Human Decision Making Laboratoryen_NZ
otago.school.eprintsInformation Scienceen_NZ
otago.school.eprintsPsychologyen_NZ
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otago.relation.number96/18en_NZ
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